{"id":9139,"date":"2026-05-14T15:09:47","date_gmt":"2026-05-14T15:09:47","guid":{"rendered":"https:\/\/www.herefordshirecab.org.uk\/?page_id=9139"},"modified":"2026-05-15T10:38:37","modified_gmt":"2026-05-15T10:38:37","slug":"consumer-advice","status":"publish","type":"page","link":"https:\/\/citizensadviceworcester.org.uk\/index.php\/consumer-advice\/","title":{"rendered":"Consumer advice"},"content":{"rendered":"\n<p>It\u2019s important to know your consumer rights, so you can shop safely and know what to do if something goes wrong. Read our advice pages for more information and support \u2013 below are some useful links to our advice on some of the more common issues.<\/p>\n\n\n\n<p>If something&#8217;s gone wrong with a purchase:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/somethings-gone-wrong-with-a-purchase\/return-faulty-goods\/\">Read about your rights and what you can do if an item you\u2019ve bought is faulty<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/somethings-gone-wrong-with-a-purchase\/report-fake-or-counterfeit-goods\/\">Find out what to do if you\u2019ve bought a fake or counterfeit item<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/somethings-gone-wrong-with-a-purchase\/if-something-you-ordered-hasnt-been-delivered\/\">Learn what to do if something you\u2019ve ordered hasn\u2019t arrived<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/somethings-gone-wrong-with-a-purchase\/getting-your-money-back-if-you-paid-by-card-or-paypal\/\">Find out how you can get your money back if you paid by card or PayPal<\/a><\/li>\n<\/ul>\n\n\n\n<p>If you want more advice on scams, you can&nbsp;<a href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/scams\/check-if-something-might-be-a-scam\/\">visit our scams advice pages for tips on how to recognise a scam, what to do if you spot one, and advice on how you can protect yourself<\/a>.<\/p>\n\n\n\n<p>If you need more advice or support, you can\u00a0<a href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/get-more-help\/if-you-need-more-help-about-a-consumer-issue\/\">contact the consumer helpline<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s important to know your consumer rights, so you can shop safely and know what to do if something goes wrong. Read our advice pages for more information and support \u2013 below are some useful links to our advice on some of the more common issues. If something&#8217;s gone wrong with a purchase: If you [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9139","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/citizensadviceworcester.org.uk\/index.php\/wp-json\/wp\/v2\/pages\/9139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/citizensadviceworcester.org.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/citizensadviceworcester.org.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/citizensadviceworcester.org.uk\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/citizensadviceworcester.org.uk\/index.php\/wp-json\/wp\/v2\/comments?post=9139"}],"version-history":[{"count":2,"href":"https:\/\/citizensadviceworcester.org.uk\/index.php\/wp-json\/wp\/v2\/pages\/9139\/revisions"}],"predecessor-version":[{"id":9168,"href":"https:\/\/citizensadviceworcester.org.uk\/index.php\/wp-json\/wp\/v2\/pages\/9139\/revisions\/9168"}],"wp:attachment":[{"href":"https:\/\/citizensadviceworcester.org.uk\/index.php\/wp-json\/wp\/v2\/media?parent=9139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}