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Worcester Citizens Advice


Citizens Advice services are still available from the following:

Worcestershire Adviceline – tel: 0808 278 7891

Text on 0786 00 77 311 stating: (a) your name (b) your postcode (c) the type of advice needed (for example DEBT, HOUSING or BENEFITS), and (d) the best time to call you back. We will then call you back on your mobile phone.

Online at for initial contact by email. Please provide a telephone number for us to be able to contact you as soon as possible. When we call you the display will be “caller unknown”

You can also get information and advice from the national website:

Contact us

Phone us 0808 278 7891
Arrange a face to face appointment, get email or webchat advice, and find our location.

Our location and opening times

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities


Virgin Just Giving

Worcester Community Lottery

👪 If you’re unable to work because you’re caring for your child, our advice can help with a number of issues including:

➡️ if your employer says you have to work
➡️ checking if you can get parental leave
➡️ if you need money

Find our advice here ⤵️

Have the effects of the coronavirus pandemic left you or someone you know in debt? The @CitizensAdvice website has lots of information and advice to help you find a way forward with debt ​

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