Due to our Annual General Meeting, our drop-in advice service will be CLOSED on Tuesday 12 December.
We will also be unable to provide telephone advice on this date. We're sorry for any inconvenience this may cause.
We're open on Mondays to Friday (except bank holidays) between 9:30am and 4pm for phone or email advice and for pre-booked appointments.
Our drop-in sessions are every Tuesday 9.30 am to 12 noon, Wednesday 1 pm to 3 pm and Thursday 9.30 am to 12 noon
How can we help?
Get advice online from Citizens Advice
Citizens Advice services are available from the following:
Worcestershire Adviceline – tel: 0808 278 7891
Text on 0798 44 39 479 stating: (a) your name (b) your postcode (c) the type of advice needed (for example DEBT, HOUSING or BENEFITS), and (d) the best time to call you back. We will then call you back on your mobile phone.
If you need help from Herefordshire text 0786 00 77 311.
Online at email@example.com for initial contact by email. Please provide a telephone number for us to be able to contact you as soon as possible. When we call you, the display will show “caller unknown” or an 0808 number.
You can also get information and advice from the national website: https://www.citizensadvice.org.uk/
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