Skip to content Skip to footer
Worcester Citizens Advice


Citizens Advice services are still available from the following:

Worcestershire Adviceline – tel: 0808 278 7891

Text on 0786 00 77 311 stating (i) your name (ii) your postcode (iii) the type of advice needed (for example DEBT, HOUSING or BENEFITS). We will then call you back on your mobile phone.

Online at for initial contact by email. Please provide a telephone number for us to be able to contact you as soon as possible. When we call you the display will be “caller unknown”

You can also get information and advice from the national website:

Contact us

Phone us 0808 278 7891
Arrange a face to face appointment, get email or webchat advice, and find our location.

Our location and opening times

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities


Virgin Just Giving

Worcester Community Lottery

TOTO Energy has ceased trading.

If you’re a customer, please don’t worry - you can rely on your energy supply as normal.

We will now switch you to a new supplier. More info on what happens next:

#TOTOEnergy @WeAreTOTO

💼 We want people who don’t have access to careers advice to be able to navigate the application process more easily. So we’re sharing how we score applications, along with some tips for writing them

📝 Read our 5 tips to make your application stand out

If an item causes damage to your property through no fault of your own, you may be able to claim compensation - for example, if your washing machine starts leaking and damages your kitchen floor.
Use our advice to find out how

Load More...