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Worcester Citizens Advice


Citizens Advice services are still available from the following:

Worcestershire Adviceline – tel: 0808 278 7891

Text on 0786 00 77 311 stating: (a) your name (b) your postcode (c) the type of advice needed (for example DEBT, HOUSING or BENEFITS), and (d) the best time to call you back. We will then call you back on your mobile phone.

Online at for initial contact by email. Please provide a telephone number for us to be able to contact you as soon as possible. When we call you the display will be “caller unknown”

You can also get information and advice from the national website:

Contact us

Phone us 0808 278 7891
Arrange a face to face appointment, get email or webchat advice, and find our location.

Our location and opening times

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities


Virgin Just Giving

Worcester Community Lottery

Last year, we helped 258,000 people get the debt advice they need.

✅ 90% said they'd recommend us to a friend
📈 4.4 million views of our debt and money web pages

Find out more about how we've been delivering debt advice during the pandemic ⤵️

Census field staff will never need to enter people’s houses; they will always be socially distanced, be equipped with PPE, carry ID and work in line with all government guidance. #census2021 #census #bankholiday

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