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Worcester Citizens Advice

We're open on Mondays to Friday (except bank holidays) between 9:30am and 4pm for phone or email advice and for pre-booked appointments.

Our drop-in sessions are every Tuesday 9.30 am to 12 noon, Wednesday 1 pm to 3 pm and Thursday 9.30 am to 12 noon

Call us free on 0808 278 7891 or
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Contact us

Citizens Advice services are available from the following:

Worcestershire Adviceline – tel: 0808 278 7891

Text on 0798 44 39 479 stating: (a) your name (b) your postcode (c) the type of advice needed (for example DEBT, HOUSING or BENEFITS), and (d) the best time to call you back. We will then call you back on your mobile phone.

If you need help from Herefordshire text 0786 00 77 311.

Online at advice@citaworcester.org.uk for initial contact by email. Please provide a telephone number for us to be able to contact you as soon as possible. When we call you, the display will show “caller unknown” or an 0808 number.

If you live in Herefordshire please click here.

You can also get information and advice from the national website: https://www.citizensadvice.org.uk/

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities

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