Skip to content Skip to footer
Worcester Citizens Advice


Citizens Advice services are still available from the following:

Worcestershire Adviceline – tel: 0808 278 7891

Text on 0798 44 39 479 stating: (a) your name (b) your postcode (c) the type of advice needed (for example DEBT, HOUSING or BENEFITS), and (d) the best time to call you back. We will then call you back on your mobile phone.

If you need help from Herefordshrie text 0786 00 77 311.

Online at for initial contact by email. Please provide a telephone number for us to be able to contact you as soon as possible. When we call you the display will be “caller unknown”

You can also get information and advice from the national website:

Contact us

Phone us 0808 278 7891
Arrange a face to face appointment, get email or webchat advice, and find our location.

Our location and opening times

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities


Worcester Community Lottery

⚠️ Major Worcester city centre road closures (including main bridge) this Saturday 2 July between 2pm - 5pm for Worcester Carnival

🚌 Some @firstworcester services affected
🚶‍♀️ 🚴‍♀️ routes open

Criminals will try to lure you in with adverts or via social media offering easy money quickly. Stop and think. It could protect you and your money.



📞 Have you contacted your energy supplier for support this year?

We want to hear how your experience was so we can call on suppliers to offer good customer service.

Fill in our short form ⤵️

Load More...