Skip to content Skip to footer
Worcester Citizens Advice


Citizens Advice services are still available from the following:

Worcestershire Adviceline – tel: 0808 278 7891

Text on 0786 00 77 311 stating: (a) your name (b) your postcode (c) the type of advice needed (for example DEBT, HOUSING or BENEFITS), and (d) the best time to call you back. We will then call you back on your mobile phone.

Online at for initial contact by email. Please provide a telephone number for us to be able to contact you as soon as possible. When we call you the display will be “caller unknown”

You can also get information and advice from the national website:

Contact us

Phone us 0808 278 7891
Arrange a face to face appointment, get email or webchat advice, and find our location.

Our location and opening times

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities


Virgin Just Giving

Worcester Community Lottery

If your energy supplier goes out of business, you'll still have gas and electricity.

Don't switch tariff or supplier until Ofgem have moved you to a new supplier.

Our advice can help ⤵️

People's Energy customer? British Gas will be your new supplier from 21 September.

Your new contract can last as long as you want. You won’t be charged exit fees if you then choose to switch.

What you need to know 👉

#PeoplesEnergy #BritishGas

If you're affected by the end of the Universal Credit uplift, you might be worried about debt.

You should deal with 'priority' debts first as these can cause you serious problems if you don't do anything about them.

Find out more ⤵️

Load More...